Introduction
This Privacy Policy outlines how ECOOPTS ("the Store") collects, uses, and protects Personally Identifiable Information (PII) as defined under U.S. privacy laws. PII may include data that can identify, contact, or locate an individual when used alone or combined with other relevant data. We are committed to safeguarding your privacy while you use our website.
Information Collection
What we collect:
Name; Contact information including email address; Demographic information such as postcode, preferences, and interests; Other relevant information for customer surveys and/or offers
Cookies and how we use them:
To enhance site usability and personalize your experience, including preference tracking and content optimization.
To analyze site usage for service improvement.
To manage items in your shopping cart and process transactions.
List of Magento cookies we collect:
FORM_KEY: Stores a randomly generated key used to prevent forged requests.
PHPSESSID: Your session ID on the server.
GUEST-VIEW: Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART: Links to information about your cart and viewing history.
Additional cookies for caching to speed up page load times and improve user experience.
How We Use Your Information
We use the collected information to:
Understand your needs and provide you with a better service.
Improve our products and services.
Send promotional emails about new products, special offers, or other information using the email address you have provided.
Contact you for market research purposes via email, phone, fax, or mail.
Customize the website according to your interests.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Data Security
To prevent unauthorized access or disclosure, we have implemented strong physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information through certain settings available on the website.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.
You can request details of personal information which we hold about you under the Data Protection Act 1998.
Third-party Websites
Our website may contain links to other websites of interest. We do not control these external sites and are not responsible for the protection and privacy of any information which you provide whilst visiting such sites.
Changes to Our Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Contact Us
If you have any questions about this privacy policy, you can contact us using the information on our website.
This policy is designed to help you understand how we handle your data and your rights related to your personal information while interacting with our website. By using our site, you agree to the collection and use of information in accordance with this policy.
SMS TERMS AND CONDITIONS
1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):
Appointment reminders(if applicable)
Follow-up messages(if applicable)
Billing inquiries (if applicable)
Promotions or offers (if applicable)
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link of the website ) or call us at (number)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy [LINK] and Terms and Conditions [LINK] pages.
Message frequency may vary